Have you ever heard of pivoting and swiveling in business strategy? In this podcast, the speakers discuss the difference between these two concepts and how businesses adapted during the COVID-19 pandemic. The most valuable lesson from this episode is that businesses should carefully evaluate their options and consider all factors before making a decision to pivot or swivel. They should also make changes that align with their values and serve their customers in the long term. By being adaptable and responsive to changes in the market and customer needs, businesses can stay competitive and improve their performance. Tune in to learn more about how to make the right decision for your business!