Podcast

Why Good Customer Experience Matters More Than Ever for Businesses In today’s competitive business world, providing exceptional customer experience is no longer an option but a necessity. As Lori Lyons emphasizes in her recent podcast episode, investing in customer experience can lead to client retention, a competitive advantage, increased customer satisfaction, brand loyalty, referrals, and […]

5 Strategies for Creating a Positive Customer Experience in the Mortgage Industry As a business owner in the mortgage industry, it can be challenging to stand out in a crowded market. However, Holly Walter, The Holly Walther Lending Team mortgage company, has found success by focusing on providing a personalized and educational experience for her

What do you need to consider before starting a podcast and what do you need? Can it really be as simple as recording on your phone? What about all the “stuff?” Check out this episode! Resources: Are you frustrated that your business isn’t growing? Messy to Magnetic: Unlocking the Secret to Effective Marketing is a

“Stand Out in a Crowded Marketplace: Differentiating Your Business” Are you tired of blending in with your competitors and struggling to stand out? In this episode is some valuable advice on how to differentiate yourself in business and branding. Differentiation is the key to drawing clients and customers to your business. One way to do

**5 Tips for Standing Out in a Competitive Industry** Are you struggling to differentiate yourself in a crowded industry? Look no further than Laura Doman, a voiceover artist and actress who has found success in a competitive field. In a recent podcast episode, Laura shared her tips for standing out and finding success in any

When we think of decluttering we think of the physical stacks of paper. There are many other types of “piles” that can clutter up our businesses costing us time, productivity and ultimately if effects our bottom line. Join Lori as she talks about business clutter and how you can avoid it in this episode of

If you can’t sell, you don’t have a business. Every business sells – even if you think you don’t. Selling is simply the exchange of money or services for another set of money or services. Don’t we all do that? Join Lori as she talks about the fear of selling and how to overcome it.

Our guest this week – Cheryl Burgett – is on a mission to teach entrepreneurs that being “in service” is sales. This is a whole new approach to all those sales tactics you’ve heard before.  “Getting paid to serve” is the framework that Cheryl teaches when talking about sales. Join us! Check out this episode!